Smart TV IPTV setup
On smart TVs (Samsung, LG, Sony, Philips, TCL, Hisense and similar), IPTV is watched with a player app downloaded from the app store. The steps below are the same for every brand; menu names may differ slightly depending on the model.
Before you start
- A Smart TV connected to the internet (the app store must be available).
- The television remote; the TV remote app on your phone makes typing easier.
- An active IPTV subscription and the login details sent to you (M3U link or Xtream details: server address, username, password).
- A stable internet connection: at least 10 Mbps for SD, 15-20 Mbps for HD/FHD, 4 Mbps or more for 30K is recommended.
- If possible, connect the device with a network cable instead of Wi-Fi; this reduces stuttering, especially during live sports broadcasts.
Step-by-step setup
- 1
Connect the television to the internet
Under Settings > Network, choose Wi-Fi or a wired connection and check that the connection is active. Try the internet by opening a browser or an app.
- 2
Open the app store
Go to the app store from the home screen (such as Samsung Apps/Galaxy Store, LG Content Store or Google Play).
- 3
Search for an IPTV player
Type "IPTV" in the search box; choose a player that supports M3U/Xtream (e.g. IPTV Smarters, Smart IPTV, TiviMate, Flix IPTV). Which one is available on your television depends on the brand.
- 4
Install and open the app
Press the Install button and open the app when setup is finished. Accept the terms of use on first launch.
- 5
Go to the add-list menu
In the app, find the "Add playlist", "Add user" or "Login with Xtream" option.
- 6
Enter the login details
Enter the M3U link or Xtream details (server, username, password) given to you letter for letter. Pay attention to capital/lowercase letters and spaces.
- 7
Wait for the list to load
Channels, films and series are downloaded; the first load may take a minute or two depending on the list.
- 8
Try the channels and content
Open a channel from the categories; when the picture appears, check the sound and subtitle settings.
- 9
Set up the guide (EPG) and favourites
If available, add the programme guide (EPG) link and add the channels you like to your favourites.
Tips
Keep your television software up to date; some players may not work on older versions.
If the picture freezes, first try a network cable, then increase the player's "buffer" setting.
Instead of keying in the details one by one, you can use the app's web-based add-list feature from your phone (if the app supports it).
The number of devices that can watch at the same time with the same subscription depends on your package.
Troubleshooting
I can't find the player in the app store.
Not every television has the same apps. Search for "IPTV" in the store and choose one of the M3U/Xtream-compatible players that come up; if you can't find one, write your model on WhatsApp and we will tell you a suitable option.
I get a "Login failed" or "Invalid details" error.
No space should have been added at the start or end when copying the details. Enter the server address, username and password again, carefully.
Channels open but keep freezing.
Check your connection speed and use a network cable if possible; restart the modem and increase the buffer value in the player.
The list comes up empty.
The connection may have dropped; close and reopen the app and reload the list. If the problem continues, write to us on WhatsApp.
There is no sound or subtitle.
Choose the audio language and subtitle in the player settings; also check the television's audio output setting.
After setup
- Open a few channels and check the picture and sound.
- Star your favourite channels in the player to make a short list.
- Note down the details in a safe place; do not share your subscription with others.
Setup help on WhatsApp
If you get stuck on any step, our team will complete the setup with you.