MAG Devices IPTV setup
MAG boxes (such as MAG 250/322/420/520) work with a “portal” address instead of a playlist. That is why you need to send us the box's MAC address; we add it to your account and you then enter the portal address.
Before you start
- A MAG box, power adapter and HDMI/AV cable.
- The MAC address written on the label under the box (starts with 00:1A:79).
- An active IPTV subscription and the login details sent to you (M3U link or Xtream details: server address, username, password).
- A stable internet connection: at least 10 Mbps for SD, 15-20 Mbps for HD/FHD, 4 Mbps or more for 30K is recommended.
- If possible, connect the device with a network cable instead of Wi-Fi; this reduces stuttering, especially during live sports broadcasts.
Step-by-step setup
- 1
Set up and switch on the box
Connect the box to the television, power it on and connect it to the internet (preferably with a network cable).
- 2
Go to the settings
On the start screen press "Settings" or the SET/SETUP key on the remote.
- 3
Open the system settings
Follow the path System settings > Servers > Portals.
- 4
Enter the portal name
On the Portal 1 name line, enter any name you like (e.g. IPTV).
- 5
Enter the portal address
On the Portal 1 URL line, enter the portal address sent to you on WhatsApp.
- 6
Send us the MAC address
Send the MAC address from the bottom of the box or from Settings > Device info on WhatsApp; we will add it to your account.
- 7
Save and restart
Save the settings (Save) and restart the box; the portal loads automatically at start-up.
- 8
Check the channels
Once the list appears, open a channel and test the picture and sound.
Tips
Don't make typing mistakes in the portal address; enter it exactly as it was sent.
Letters in the MAC address are written in capitals; don't forget the colons.
Keep the box's software up to date; the portal may not load on very old versions.
If you change the box, let us know the new MAC address.
Troubleshooting
The portal won't load, a blank screen appears.
Check the portal address and the internet connection; make sure you have sent us the MAC address.
I get a "No portal" or "Authorization" warning.
Your MAC address may not have been added to your account yet; write the MAC address to us on WhatsApp.
Channels freeze.
Connect with a network cable and restart the modem.
The portal was deleted after I reinstalled the box.
The portal address is erased on a factory reset; apply the steps again.
Where do I find the MAC address?
It is written on the label under the box or under Settings > Device info.
After setup
- Open a few channels and check the picture and sound.
- Star your favourite channels in the player to make a short list.
- Note down the details in a safe place; do not share your subscription with others.
Setup help on WhatsApp
If you get stuck on any step, our team will complete the setup with you.